Refund Policy
LetterFit sells one-time digital licenses. Because our products are delivered digitally, the following terms apply:
14-Day Conditional Refunds
You may request a full refund within 14 days of purchase only if you have not downloaded or exported a cover letter using the purchased package. Once you have downloaded or exported a cover letter, the purchase is considered fulfilled and is non-refundable.
Non-Delivery
If you completed payment but did not receive access to your purchased package, you are entitled to a full refund or prompt resolution.
How to Request a Refund
Email contact@letterfit.co with your full name, the email used at purchase, and order details. Eligible refunds are processed to your original payment method within 5–10 business days.
Exclusions
Refunds are not available once a cover letter has been downloaded or exported, except where required by applicable law.
For billing questions or disputes: contact@letterfit.co.